Cristina Méndez Palencia — strategic designer and founder of The Woman Entrepreneur Lab

Hi, I'm Cristina

Strategic designer.
Entrepreneur. Founder. Everything, by design.

I spent 10+ years making complex strategy tangible — at Scania, Unilever, and Business Models Inc. Then I burned out. And while I was putting myself back together, I realised I'd been building other people's futures with extraordinary care — and almost none for my own.

Scania Unilever Business Models Inc. BSc Industrial Design Engineering · TU Delft MSc Strategic Product Design · TU Delft

Quick facts about me

  • Studied Industrial Design Engineering at TU Delft, Netherlands — BSc then MSc.
  • Spent 4 years at Scania as the strategic designer on the MyScania digital fleet management product, focusing on electric vehicles.
  • Worked at Unilever and Business Models Inc. — where I learned how to make enterprise strategy into something people actually use.
  • Burned out in 2024. It was the most clarifying thing that's ever happened to me.
  • Left corporate with a financial buffer, a plan, and a question I couldn't stop asking: where is all of my potential being spent on?
  • Founded The Woman Entrepreneur Lab — an 8-week programme for women in corporate who want to start building their businesses while their salary is still intact.
  • Host of The Curious & Creative, a podcast on how real products and services work (or don't).
  • Founder of Women in Motion, a community of women in Stockholm who show up for each other physically, every first Thursday.

My story

How I got here

2014 – 2021

TU Delft

Learning to think in systems

I studied Industrial Design Engineering at Delft University of Technology in the Netherlands — first a BSc, then an MSc in strategic design. Delft taught me to navigate complex systems and spot patterns. But the real education was the MSc project: building a service from scratch, running customer discovery, and learning the hard way that what gets designed and what people will actually pay for are often completely different things. Closing that gap became my obsession.

2017 – 2026

Corporate

Making other people's strategy real

I spent over a decade in strategic design roles at Business Models Inc., Unilever, and then Scania — where I was a service designer on MyScania, the digital fleet management platform used by commercial transport companies across Europe. For four years, I designed the products for the electric vehicles, working with engineering, product, and commercial teams to translate complex trucking data into interfaces operators could actually use.

I was excellent at it. I also had a growing feeling — quiet at first, then louder — that I was building futures for everyone except myself.

2024

The turning point

Burnout. Then clarity.

I burned out in 2024. Panic attacks, antidepressants, crying between meetings. For months I thought it was my fault. Then I understood it was the system's design — not mine.

"I realised I'd spent years being excellent at making other people's ideas real. I was very good at it. I was also completely hollowed out by it."

I left corporate with a plan: a financial buffer, a severance package, and a clear idea of what I wanted to build. With a very clear strategy. I had also started noticing a pattern — in my own life and in every conversation I had with women I admired: intelligent, driven women sitting on ideas they hadn't built yet. Not because they lacked capability. Because they lacked a third option between stay and suffer and quit and figure it out.

2026 – Now

Now

Building things I'm genuinely proud of

That third path deserves a method. So I built one. The Woman Entrepreneur Lab is an 8-week sprint for senior women in corporate who want to validate their first business idea — with real customer conversations, a prototype, and a paying client — while their salary is still intact. Evidence, not optimism. A resignation plan, not a leap of faith.

I'm still a designer. I still make strategy tangible. The difference is that now, I choose whose strategy — and whose future — I'm building.

My work

What strategy looks like
when it becomes tangible

I don't just think in frameworks — I build things people use. From enterprise fleet management software to a self-driving taxi service concept, here's what 15+ years of making strategy real actually looks like.

MyScania — Electric Fleet Management

Strategic product designer · Scania · 2019 – 2023

MY SCANIA
S

Welcome, Cristina

What do you wish to do?

⠿ Fleet management

Fleet position

Track your assets 24/7.

Service planning

Plan and track repairs.

Vehicle performance

Fleet usage analytics.

Charging services

EV fleet charging.

Driver evaluation

Driving behaviour.

Tachograph services

Driver hours & rest.

Monitoring report

Weekly key figures.

ProDriver

Digital driver coaching.

Tips

Test an upcoming new digital service.

Early pilot access — sign up to help develop it.

Sign up here!
Overview
Book a service ✏
To book 20
🚛
JDH738F
Flexible maint.
Delayed
🚚
BVDH839DFM
M inspection
Due
Preliminary 3
🚛
MDL06259FB
Repair & maint.
Pending
🚜
NSJ6237
Booking request
Pending
Confirmed 2
🚛
JSJHF92U7NC
Flexible maint.
Proposal
🚚
JBDJS-83JN
Flexible maint.
Drop off
In Progress 5
🚛
OIK762-6WFC
Flexible maint.
Pick up
🚚
64234-DFD
Flexible maint.
Pick up

Calendar

Delayed Due Preliminary Confirmed September 2023, Week 39
24
Sun
25
Mon
26
Tue
27
Wed
28
Thu
29
Fri
30
Sat
8
10
12
Due
RFS67E
Preliminary
JKD334
Performed
JKH221
Delayed
RFS67E
Planned
LTR994
Due
AXG654
Confirmed
NH388U

Charging Sessions

Start TimeDurationEnergyCostLocationCard
2024-03-15 08:233h 42min285 kWh1 284 SEKStockholm North DC⚡ Card A
2024-03-14 19:051h 58min148 kWh667 SEKArlanda Hub⚡ Card B
2024-03-14 11:305h 15min402 kWh1 810 SEKSödertälje Service⚡ Card A
2024-03-13 22:412h 03min157 kWh708 SEKStockholm South DC⚡ Card A
1 335 kWh
Total energy — March
↑ 12% vs Feb
6 013 SEK
Total cost — March
↑ 8% vs Feb
4
Active sessions
● Live now

Ford Let's Go! — Self-Driving Taxi Service

Service design · MSc thesis project · TU Delft

9:41▲ ▲ ▐▐
Ford
Let's Go!

Every ride tells a story.
Choose a taxi with a personality.

Book a Car
View History
Choose your rideView All
🚗
Henry
⭐ Rank 21 · 234 trips
05 EUR/km
🚕
Thomas
⭐ Rank 50 · 89 trips
10 EUR/km
🚗Book a Car
📋History
Settings
🚗
Henry
Your taxi · Rank #21
234
Trips
4.9★
Rating
2018
Since
Quiet RoutesJazz Lover Night OwlCity Expert

Henry has learned the quietest routes through the city over 234 trips. His passengers say rides with Henry feel like the city breathing slowly.

Book Henry — 05 EUR/km
← Home
Travel Journal with Theo
21.03.2020 · 14 km · 28 min
North Street New Square

Highlights

"Carlos' place in the mountains — quiet and peaceful. Henry took the long way round, on purpose."
"Let's go to the mountains. I love them." — said at 14:07, near the river.

The Woman Entrepreneur Lab · Fall 2026

Ready to build
your strategy?

8 weeks · 7 women · Stockholm · Your salary, still intact.

Applications open until September 5, 2026
Apply for your spot →